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Health and Safety

The health and safety of our audiences, artists, and staff are a top priority and we have invested our resources accordingly. As guidelines are constantly evolving, all policies are subject to change.  

MASKED PERFORMANCES 

For patrons who are more comfortable in a masked environment, Tuesday matinee and evening performances of Villette will require masks. 

TICKETING AND PROGRAMS 

To reduce physical contact, all play tickets will be digital, and programs will be offered as digital programs via the use of a QR code. A physical, printed half-sheet will also be available for audience members to grab at the performance if they would like one.  

HVAC INFORMATION 

Our air ventilation system reflects current best practices in Covid-19 mitigation. This includes increasing our air intake to 25%, using MERV-11 pre-filters and MERV-16 filters, having installed a cabin air filter for our elevator, as well as completing a test and balance service to ensure that all aspects of the updated system are working at peak performance. 

CLEANING PROCEDURES 

We commit to continuing frequent, enhanced cleaning and disinfecting. Please join us in washing and sanitizing our hands as necessary. 

We welcome you back to our storycastle on Michigan Avenue! 

Health and Safety

The health and safety of our audiences, artists, and staff are a top priority and we have invested our resources accordingly. As guidelines are constantly evolving, all policies are subject to change.  

MASKED PERFORMANCES 

For patrons who are more comfortable in a masked environment, Tuesday matinee and evening performances of Villette will require masks. 

TICKETING AND PROGRAMS 

To reduce physical contact, all play tickets will be digital, and programs will be offered as digital programs via the use of a QR code. A physical, printed half-sheet will also be available for audience members to grab at the performance if they would like one.  

HVAC INFORMATION 

Our air ventilation system reflects current best practices in Covid-19 mitigation. This includes increasing our air intake to 25%, using MERV-11 pre-filters and MERV-16 filters, having installed a cabin air filter for our elevator, as well as completing a test and balance service to ensure that all aspects of the updated system are working at peak performance. 

CLEANING PROCEDURES 

We commit to continuing frequent, enhanced cleaning and disinfecting. Please join us in washing and sanitizing our hands as necessary. 

We welcome you back to our storycastle on Michigan Avenue!