At CSC, we strive to make your experience as enjoyable as possible. That's why we provide a range of resources, including an amenity basket, accessibility services, assisted listening devices, and more. This section outlines our offerings and theatre policies. Feel free to stop by the Box Office for additional information. We look forward to welcoming you!
We want your visit to CSC to be as enjoyable as possible. Please visit the Box Office to request the complimentary “Amenity Basket’ should you require items such as cough drops, Tylenol, Advil, ear plugs, Band-Aids, antacid, tampons, masks, or tissues.
Seating for people with disabilities is available in multiple locations in the Lower and Upper Galleries and can be reached by elevator and/or ramp. These seats can be purchased online or by calling our Box Office. For assistance upon arrival, please see any of our Front of House staff.
Noise-cancelling headphones are available. Please visit the Box Office to borrow a pair.
For more information on our accessibility resources, please visit cincyshakes.com/your-visit/accessibility
We offer assisted listening devices at all performances. These are complimentary and can be picked up from the Box Office upon arrival. These amplify the sound heard from the stage and can pair with your hearing aids or can be used with your earphones. The devices include a DSP loop driver for anyone using a T-coil-equipped hearing aid.
A variety of drinks and concessions are available in the lobby at Bob’s Bar. Beverages are allowed back into the theater. Smoking is prohibited in the theater and directly in front of the theater’s entrance.
All-gender restrooms are located on the second floor. These restrooms are individual stalls with locks and a shared sink.
Tickets are non-refundable but exchanges may be possible: contact the Box Office at least 48 hours before your performance to inquire about availability.
Latecomers will be seated at the discretion of the House Manager.
To avoid disruptions and copyright infringement, unauthorized recording on cameras, cell phones, or other devices inside the theater before, during, or following the performance is prohibited. Photography taken inside the lobby is encouraged!
Children younger than 5 are not permitted in the theater. For children older than 5, please call the Box Office to determine whether a particular production is suitable for your child.
Please obey the instructions given by theater personnel. Please note the nearest emergency exit upon taking your seat; each exit is marked by a lighted EXIT sign. If an evacuation is directed, please move to the nearest exit in a calm and orderly fashion.
Cincinnati Shakespeare would like to respectfully acknowledge the Osage, Shawnee, and Miami People who have stewarded the land we are currently located on throughout the generations.