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Guest Services
Hampton Arts
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The American Theatre is accessible, meeting the requirements of the Americans with Disabilities Act. Accessible seating is available through all sales channels.

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The American Theatre is equipped with assistive listening devices.

COAT CHECK For your convenience, there is a self-service coat check located in the lobby. Ask an usher for the location.

CONCESSIONS For your refreshment and enjoyment, a full range of concessions and beverages are available for sale before the performances and during the intermissions. Drinks purchased in American Theatre sealable cups at the bars are permitted in the theatre.

LATECOMERS Latecomers will only be seated at the discretion of the house management. There are closed circuit video monitors to watch until the appropriate late seating cue.

NOT ALLOWED Food and beverages, photos, visual or sound recording, and the use of cell phones and tablets are not allowed in the auditorium. Cell phones, pagers and tablets must be silenced.


DISCOUNTS Discounts may be available for select performances for Students 18 and under, Senior Citizens 60 and up, military personnel and their families, and groups. Discounts cannot be combined. Please contact the Box Office for information on purchasing a FLEX-8 subscription.

GIFT CERTIFICATES Gift certificates are available for purchase in any amount in person at The American Theatre.

TICKET EXCHANGES/REFUNDS There are no refunds or exchanges except in the event of a cancelled or rescheduled event.

SUBSCRIPTIONS Submit subscriptions by mail or drop off in person at The American Theatre Box Office or Hampton Coliseum Box Office. Please check our website for current hours of operation.

SINGLE TICKETS The American Theatre and Hampton Coliseum Box Offices along with Ticketmaster are the only authorized sellers of tickets to American Theatre events. Tickets can be purchased online at theamericantheatre.org or ticketmaster.com. Tickets can be purchased in person at The American Theatre Box Office and The Hampton Coliseum Box Office. Check our website for box office hours. The American Theatre is not responsible for tickets purchased online or in person anywhere other than Ticketmaster or The American Theatre and Hampton Coliseum Box Offices. We will not honor, exchange or refund duplicate, counterfeit or invalid tickets.