Bag Check
For the safety of our audiences, performers and staff, all patrons must show a valid event ticket to gain entry into the facility. All bags will also be checked upon entering.
Prohibited items include:
- Guns, knives, weapons of any kind pepper spray, fireworks or explosive devices and replicas of any type of weapon are strictly prohibited inside the building and will have to be returned to your vehicle
- Any outside food or drinks, including water
- Professional cameras
All exterior theater doors will be locked 30 minutes into a performance. All patrons who exit the facility during a show will be asked to show their ticket for reentry. If you are meeting guests prior to the show, you will need to do so outside of the theater.
* Please arrive early to allow yourself extra time for check-in and security measures.
Concessions
Concessions are available in both the Strand and Capitol Theatre lobbies, including snacks, soda, water, coffee and full bar service. Beverages are permitted in both theaters unless otherwise noted. Select concessions are also available at most Studio events. No outside food or beverages are permitted.
Restrooms
Restrooms are located on both levels of the Strand Theatre and on the first floor of the Capitol Theatre. Accessible restrooms are available in both theatres.
Accessible Services
ADA-compliant seating is offered in several locations. Assistive-listening devices are available for all Strand Theatre shows and select films. These devices can be requested from a member of our Front of House staff when you arrive or by calling the Box Office in advance at 717-846-1111. We also offer audio description and closed captioning for some films. Sign language interpretation may be available when requested at least two weeks in advance. Notify the Box Office of any needs when purchasing tickets. We’re happy to arrange the perfect seats and services for you.
Smoking
The Appell Center is a non-smoking facility, including e-cigarettes and vape pens.
Child Booster Seats
Complimentary booster seats are only available in the Strand Theatre on a first-come, first-served basis. Please see one of our Ushers when you arrive for assistance.
Electronic Devices
We appreciate your cooperation in silencing all electronic devices before the performance begins.
Photo/Recording Policy
For most events, photography/recording of any type is prohibited. However, for some events, non-professional, non-flash, photography is permitted. Any adjusted policy will be advertised on signs at the entrance to the venue. The Appell Center reserves the right to confiscate any photo or recording device if policies are ignored. Patrons found possessing professional equipment not expressly authorized will be asked to leave their cameras in their vehicles or will otherwise be escorted from the venue.
Click HERE to learn more about our policies.